Feedback and Complaints
We strive to foster a caring, transparent, and responsive environment for our clients, staff, volunteers, and guests. We also seek to provide a fair and secure process to answer questions, address issues of concern, and resolve complaints in a satisfactory manner.
If you have a concern or would like to provide input on how we can improve, we want to hear from you! Click on the sections below to learn about providing feedback or making a complaint. If you would like a copy of our full policy, please email [email protected].
"This whole thing was terrifying, and I don't think I could've done it without your help."
"They supported me through the most difficult time in my life."
"I was greatly impacted, in a good way, by the support I received."